RTGS (Real Time Gross Settlement) and NEFT (National Electronic Funds Transfer)
The RTGS and NEFT facility has been made available for customers to transfer fund from one Bank to another Bank at all Branches of our Bank. The RTGS and NEFT funds transfer facility has also been available for Internet Banking Customers of our Bank.
The timings for RTGS and NEFT transactions are as given below:
|1)Customer Transactions||8.00 AM to 4.30 PM from Monday to Saturday for settlement at RBI||8.00 AM to 7.00 PM from Monday to Saturday for settlement at RBI|
|2)Inter-Bank Transactions||8.00 AM to 7.45 PM from Monday to Saturday for settlement at RBI||--|
- The settlement for NEFT transactions takes place every hour during time window mentioned above.
- 2nd & 4th Saturday and Sunday are Holiday for RTGS / NEFT
The minimum amount for customer transactions through RTGS is Rs.2 Lakhs while there is no amount restriction for NEFT transactions. In RTGS both Customer and Inter-Bank transactions are permitted whereas in NEFT only Customer transactions are permitted.
As per the RBI guidelines applicable from 1st January 2011, the funds transferred through RTGS, NEFT will be credited to beneficiary account, on the basis of Beneficiary account number only. Therefore, the originator of transaction will have to ensure that the correct beneficiary Account number is written in the Funds Transfer Application Form.
The contact numbers for Customer grievances are given below:
- Customer Facilitation Center forNEFT: 022-22780325
- Email Address of NEFT Cell- firstname.lastname@example.org
- RTGS Cell: 022-22780324
- Email Address of RTGS Cell: email@example.com
Revision in Service Charges on RTGS transactions w.e.f. 01.02.2016 in view of Time Varying Tariff Imposed by the RBI
The Reserve Bank of India has started levying time varying tariff on RTGS outgoing customer transactions w.e.f. 01.02.2016 as under.
|Block||Time of Settlement at RBI Time Band||Charges Per Transaction (Rs.)|
|1||09.00 hrs to 12.00 hrs||Nil|
|2||After 12.00 hrs to 15.30 hrs||1.00|
|3||After 15.30 hrs to 17.30 hrs||5.00|
|4||After 17.30 hrs||10.00|
In view of the above, service charges of the Bank on RTGS Transactions are being revised w.e.f. 1st February 2016 as under (inclusive of time varying tariff).
|RTGS||Service Charges w.e.f. 01.09.2013 (Excluding Service Tax & Swachch Bharat Cess)||Revised Service Charges (Excluding Service Tax & Swachch Bharat Cess) w.e.f. 01 .02.2016|
|b.||Outward||(Including time varying tariff levied by RBI)||(Including time varying tariff levied by RBI)|
|Less than Rs.2 lakh||Not Applicable (min. threshold Rs. 2 Lakh)||Not Applicable (min. threshold Rs. 2 Lakh)|
|Rs. 2 lakh to less than Rs. 5 lakh|
|Rs. 5 lakh and above|
The Charges for NEFT transactions are as below:
Service Charges on NEFT transactions are revised as under w.e.f. 01.02.2016
|Particulars||Service Charges w.e.f. 01.09.2013 (Excluding Service Tax & Swachch Bharat Cess)||Revised Service Charges (Excluding Service Tax & Swachch Bharat Cess) w.e.f. 01 .02.2016|
|Lessthan Rs.1 lakh||Upto Rs.1 lakh: NIL||Upto Rs.1 lakh: NIL|
|Rs. 1 lakh to less than Rs. 2 lakh||Above Rs.1 lakh to Rs.2 lakh: Rs 15/- per transaction||Above Rs.1 lakh to Rs.2 lakh: Rs 15/- per transaction|
|Rs.2 lakh and above||Above Rs.2 lakh Rs.25/- per transaction||Above Rs.2 lakh Rs.25/- per transaction|