Digital Banking Unit (DBU)

A Digital Banking Unit (DBU) is a specialized division or a department within a traditional bank or a standalone digital bank, that focuses primarily on the development, execution and administration of digital banking products and services. The primary goal of a Digital Banking Unit is to leverage technology to enhance the overall banking experience for customers, streamline processes, and stay competitive in the rapidly evolving financial landscape. The Digital Banking Unit (DBU) goes beyond just technology, it features assistance counters designed to provide personalized support for individuals regarding their digital products and services of the Bank.

The services offered by DBUs at Bank of Maharashtra encompass a comprehensive range, including

• Online savings account opening with instant issuance of Debit Card
• ATM
• FD/RD rates and maturity value calculator
• Cash Deposit Machine & Recycler Machine
• EMI Calculator
• Cheque book requests
• Loan Lead Generation portal for various loans
• Credit Card Issuance
• Internet Banking
• Debit card/ credit card hot listing
• Passbook printing
• Grievance redressal system
• FASTag Services
• Wealth Management
• Bill payments
• Govt. Scheme (Onboarding)

At a Digital Banking Unit (DBU), individuals can open Basic Savings Bank Deposit Account (BSBDA), offering a simplified and accessible avenue for banking that aligns with the unit’s commitment to user-friendly financial services.

Aadhaar card and PAN card must be carried, accompanied by the mobile number linked with Aadhar for verification purposes.

It takes less than 10 minutes to open a BSBD account at DBU provided all the documents are carried by the customer.

At the Digital Banking Unit (DBU), there is no need to submit physical copies of documents.

Yes, customers can place a cheque book request from the Digital Banking Unit (DBU). The process involves placing a request through the digital platform, specifying the number of cheque leaves needed, and confirming the delivery address. The cheque book will then be dispatched to the customer's registered address.

No, Locker service is not available at DBUs.

DBUs implement robust security measures, including encryption, multi-factor authentication, and secure protocols, to ensure the safety of digital transactions.

Check our service charges page for details on any charges associated with service.

Yes, there is an option to punch leads for loan application after which Bank team shall get in touch with the customer for further process. Also customers can check EMI through EMI calculator. We are offering quick processing of Car Loan and Maha Aadhar Loan for Pensioners at our DBUs.

You can avail PMSBY & PMJJBY through our Maha-mobile app. However, if you wish, you can also enroll under these schemes at our DBUs.

• WhatsApp Banking (Send 'Hi' to 70660 26640)
• Mobile Banking (more details on https://bankofmaharashtra.in/maha-mobile)

Customers can generate their account statement and obtain a soft copy of the statement.

While opening an account online at the DBU, customers can register nominee online.

Yes, ATM cards are also issued at our DBU for the accounts opened at DBUs.

One can use our online SUVIDHA deceased claim settlement system (https://bankofmaharashtra.in/dcss_app/main_menu.aspx) or registering death claim applications.