RTGS/ NEFT

Branch wise IFSC Codes

RTGS (Real Time Gross Settlement) and NEFT (National Electronic Funds Transfer)

 The RTGS and NEFT facility has been made available for customers to transfer fund from one Bank to another Bank at all Branches of our Bank. The RTGS and NEFT funds transfer facility has also been available for Internet Banking Customers of our Bank.

The timings for RTGS and NEFT transactions are as given below:

Particulars

RTGS

NEFT

1) Customer Transactions

9.00 AM to 4.30 PM from Monday to Friday for settlement at RBI

9.00 AM to 1.30 PM on Saturday for settlement at RBI

9.00 AM to 7.00 PM from Monday to Friday for settlement at RBI

9.00 AM to 1.00 PM on Saturday for settlement at RBI

2) Inter-Bank Transactions

9.00 AM to 6.00 PM from Monday to Friday for settlement at RBI

9.00 AM to 3.00 PM on Saturday for settlement at RBI

--

Note: The settlement for NEFT transactions takes place every hour during time window mentioned above.

The minimum amount for customer transactions through RTGS is Rs.2 Lakhs while there is no amount restriction for NEFT transactions. In RTGS both Customer and Inter-Bank transactions are permitted whereas in NEFT only Customer transactions are permitted.

As per the RBI guidelines applicable from 1st January 2011, the funds transferred through RTGS, NEFT will be credited to beneficiary account on only the basis of Beneficiary account number. Therefore, the originator of transaction will have to ensure that the correct Beneficiary Account number has been written in the Funds Transfer Application Form.

The contact numbers for Customer grievances are given below:

1)      Customer Facilitation Center for NEFT: 022- 22695421/ 2269 7298
2)   Email Address of NEFT Cell -  sbmum_neft@mahabank.co.in
3)     
RTGS Cell : 022- 22780324 / 22780325 / 22780305
4)     
Email Address of RTGS Cell:  cmrtgs@mahabank.co.in
5)     
Internet Banking Helpdesk

Internet Banking Customer Care Helpdesk:


SMS-based support : For Internet Banking Activation SMS ACTV to IN +91 9975494909 Call 
                               For Other Internet Banking related assistance SMS
ASSIST to IN +91 9975494909 Call

Phone Numbers      : 1800-233-1808 ; 1800-233-4526; IN +91 2027008600 Call  - All India Toll free Numbers
                               IN +91 2025513808 Call

Helpdesk Timing    : Weekdays - 10.30 am to 5.30 pm
                               Saturday - 10.30 am to 2.30 pm
                               Helpdesk will not be available on Sundays and Public Holidays

eMail us @             : mahaconnect@mahabank.co.in

The Service Charges applicable w.e.f. 15/11/2010 for RTGS and NEFT transactions are given below

The facility of NEFT Bulk Transactions (e.g. Salary of Employees) has been made available at Branches for Corporate Customers. The Corporate customers can approach the Branch Manager’s for availing the facility.

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